In the absence of rigorous testing and full access to the product, Microsoft cannot provide information about the actual performance or interaction of VERITAS Storage Foundation with Microsoft Exchange. It means that Microsoft does not control or have access to the VERITAS code, and Microsoft has not performed in-depth testing of Exchange with VERITAS Storage Foundation. Saying that VERITAS Storage Foundation is not Microsoft-supported does not mean that it doesn’t work or that a solution using VERITAS Storage Foundation is of inferior quality. This same principle also applies to other third party products.ĭoesn’t the term “unsupported” imply “not recommended”? However, Microsoft will only troubleshoot and attempt to resolve Exchange-specific issues up to the point that the source of the problem can be reasonably attributed to an issue or incompatibility with VERITAS software. To be very clear: Microsoft will provide support for Microsoft Exchange issues if you run Exchange on a VERITAS Storage Foundation platform. The result is a solution that is in part supported by Microsoft and in part supported by VERITAS. VERITAS Storage Foundation replaces core Microsoft Windows disk management services with a proprietary VERITAS solution. It is supported-but by VERITAS, rather than by Microsoft. If VERITAS Storage Foundation works with Exchange, then why isn’t it supported? Therefore, VERITAS Storage Foundation is not supported by Microsoft, but is supported by VERITAS with Microsoft Exchange. However, Microsoft has not performed in-depth testing of Exchange on disks managed by VERITAS Storage Foundation. There are many Exchange servers running today on platforms that use VERITAS Storage Foundation. Microsoft Exchange databases can be stored on disks managed by VERITAS Storage Foundation, and VERITAS states that Exchange databases will function normally in both clustered and non-clustered environments. Dynamic reconfiguration of online storage.ĭoes Exchange work with VERITAS Storage Foundation?.Transferring disk ownership between systems.(Native Windows drivers support only basic disks in clusters.) Support for dynamic disks with Microsoft Windows clustering.VERITAS Storage Foundation provides extended versions of those drivers and provides additional disk management features, including: The dynamic disk management drivers included with Microsoft Windows are based on technology licensed from VERITAS Software Corporation. Microsoft publishes specific statements of supportability in its KnowledgeBase, and you can search for such statements at: However, there may be specific agreements or restrictions that apply to a particular solution that modify or supersede the generic guidelines. It will also explain and define the terms “supported” and “unsupported” as they apply generically to third party products and components used in a Microsoft Exchange system. This Exchange CXP Flash will explain in more detail how VERITAS Volume Manager and Storage Foundation affect Exchange, and define support boundaries between Microsoft and VERITAS. In short, if you install VERITAS Volume Manager or Storage Foundation, then VERITAS, rather than Microsoft, becomes responsible for support of dynamic disks, and Microsoft will continue to support other aspects of the Exchange system. Many customers have asked us about the supportability of a Microsoft Exchange system that replaces the native Microsoft Windows dynamic disk management services with VERITAS Volume Manager or Storage Foundation services. VERITAS Volume Manager for Windows (now called VERITAS Storage Foundation for Windows) provides additional dynamic disk management and replication functionality above that available in the default Windows dynamic disk management services. The dynamic disk management functionality in Microsoft® Windows® 2000 Server and in Microsoft Windows Server 2003 is based on technology licensed to Microsoft by VERITAS Software Corporation.
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